Shipping Info
LOCAL DELIVERY – Within Trinidad and Tobago
Local deliveries for jksignaturestyles.com is provided by the Trinidad and Tobago Postal Corporation (TTPOST).
- Once orders are made before 2pm, deliveries within network will be done 1-2 days after processing.
- Within network constitutes major Towns/Cities ; Central, POS, up to La Romain in South, Arima in the East and Chaguaramas in the West.
- All deliveries to remote areas outside of network (eg Valencia, Mayaro) will be done within 3-5 days after processing.
- Tobago deliveries are done within 3-5 days, after processing.
Orders are not processed, shipped or delivered on weekends or holidays. To ensure prompt delivery of your order, we recommend that you place your order by 2 pm Monday to Friday. Orders placed after 2 pm on Friday will be processed on the following business day.
There is no expedited shipping to Tobago. Upon delivery, the goods must be signed for if required by TTPOST.
IN-STORE PICK UP
Orders placed online for in-store pick up are processed and delivered to the store in 2-3 days.
A confirmation email will be sent to notify you that your package is ready for pickup.
Orders are not processed, shipped or delivered on weekends or holidays. To ensure prompt delivery of your order, we recommend that you place your order by 2 pm Monday to Friday. Orders placed after 2 pm on Friday will be processed on the following business day.
Estimated Delivery Times:
| Courier | Location | Shipping | Estimated Delivery Time |
|---|---|---|---|
TTPOST |
Trinidad |
4.47 USD up to 15 KG |
1-2 business days |
TTPOST |
Tobago |
5.97 USD up to 5 KG |
3-5 business days |
TTPOST |
Tobago |
8.96 USD up to 25 KG |
3-5 business days |
**Due to the high volume of orders during the holiday season you may experience extended processing and delivery times**
TRACKING YOUR ORDER
You will receive a confirmation email containing your tracking number, once your order has been shipped. Visit TTPOST’s tracking page to enter your tracking number to view the status of your delivery or shipment.
Please remember to check your confirmation e-mail where all the details of your order are usually listed to ensure the correct address was entered during checkout.
NOTICE: TTPOST’s tracking service is unavailable at this time.
We do apologize for any inconvenience. You can send us a quick message online to inquire about your package.
INTERNATIONAL SHIPPING
International shipping for jksignaturestyles.com is provided by DHL EXPRESS.
To ensure prompt delivery of your order, we recommend that you place your order by 2 pm Monday to Friday. Orders placed after 2 pm on Friday will be processed on the next business day.
**Due to the high volume of orders during the holiday season you may experience extended processing and delivery times**
| Courier | Location | *Shipping | Estimated Delivery Time |
|---|---|---|---|
DHL |
United States
available soon |
Starting at 20USD for 1st lb + Fuel Surcharge |
5-8 business days |
Caribbean |
Starting at 20USD for 1st lb + Fuel Surcharge | ||
DHL |
Caribbean |
Starting at 20USD for 1st lb + Fuel Surcharge |
3-5 business days |
DHL |
New York available soon |
25 USD and over |
5-8 business days |
*Customs Duties and Taxes are not included in the price of goods or shipping cost. Duties and taxes may apply depending on the type of goods, their transactional value and the weight of the package. You are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
This information also appears in your order confirmation email. Once your order has been shipped, you will receive a confirmation email containing your tracking number, To track your order please click here Package Tracking.
Orders are packed and shipped Monday-Friday only. Orders placed on the weekend and select holidays are processed on the next business day. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.
ORDER CANCELLATION
Orders cannot be cancelled if they have already been dispatched. For orders that have not been dispatched from the warehouse you can:
- Log into your account.
- Ensure your order notification says ‘processing’. If order notification reads ‘completed then your order has been shipped.
- Choose the order you would like to cancel and click on the ‘CANCEL’ button.
DAMAGED GOODS
If you have received damaged, an incorrect order or missing products in your order, please visit our Returns & Refunds Policy for instructions on how to return goods.
ABOUT YOUR ORDER
Processing means we’ve received your order and are in the process of fulfilling it.
Complete means we’ve fulfilled your order and it is picked up by our courier for shipping.
Canceled means the order was canceled by either the customer or by J&K Signature Styles. Any technical issues involved, our Customer Service team will contact you.
